Frequently Asked Questions

Our services are only valid for players who are at least 18 years of age (or the legal age in the respective jurisdiction). That means that all players of full legal age can open an account and play for real money on the Jeetwin Casino site.

If you are an adult player, you are entitled to register an account on our platform. To do that, you need to:

1. Open the official Jeetwin website on any device;
2. Click the “Sign Up” button in the top right corner of the page;
3. Fill in the registration form with the required information about you;
4. Read and accept the conditions of Jeetwin.
5. Confirm your registration.

Several reasons can lead to your account being blocked:

• A suspicion that you are using someone else’s data;
• Registration of an account by a person under 18 years old;
• Creating duplicate accounts;
• Providing false information about yourself;
• Suspicion of illegal financial or other activities;
• Money laundering;
• Inactivity of the user for a long time.

If you have not broken any of the terms and conditions of Jeetwin and your account has been blocked as a result of suspected fraud or other illegal activity, you can reactivate your access. To do this, please follow the steps below:

1. Immediately contact customer service via online chat or by sending an email to: [email protected];
2. Request an explanation about the reasons for the blocking;
3. Comply with the relevant requirements of the Jeetwin administration.

If you meet all the conditions required by the administration, your account will be unblocked within a few minutes.

If you no longer want to be a user of the site, you can send your request for the deletion of your account to our 24-hour customer service.

No. Each of our users is only allowed to create one account. In case you break this rule, your accounts can be blocked permanently.

To deposit money into your game account, proceed as follows:

1. Authorize you on the website;
2. Next to your username, click on the arrow and you will be taken to the list of features;
3. Select the ‘Deposit’ tab;
4. Select one of the offered payment methods;
5. Enter the amount to be deposited;
6. Enter your bank details;
7. Confirm the transaction.

The following payment methods are available to you for depositing funds into your balance:

• BKash;
• Nagad;
• AstroPay;
• USDT.

Depending on the payment method you choose, transaction times can range from instant deposit to 5 minutes.

To withdraw your winnings from your account:

1. Log on to the Jeetwin website;
2. Click on the arrow next to your “username” and select “Withdraw”;
3. Click the “Add bank account” button to register your withdrawal bank account details;
4. Click the “Fill out withdrawal forms” button and provide the required information in it;
5. Confirm the transaction by clicking on the “Submit” button.

If your withdrawal request has not yet been processed and is in the queue, you can cancel the transaction by contacting your customer service team.

If a withdrawal is canceled, it may be due to the following reasons:

• Wagering requirements have not been met;
• Withdrawal request to an outside bank account;
• We have not received the proper documents to verify your identity.

The entertainment categories you can find on our gaming site are live dealer games (Andar Bahar, Dragon Tiger, Sic Bo, Baccarat, Roulette), table games (poker and blackjack), a lot of classic and video slots, a variety of progressive jackpot games, electronic games as well as the ability to place sports bets.

To start playing for real money, you need to register and verify your account and make a deposit in any way that suits you.

Yes, because a lot of the different game categories have a free-play feature. This is also available in our Jeetwin online app.

Yes. If you like a particular game and want to have quick access to it, you can add it to your favorites by logging into your account and clicking on the heart icon next to the game you want to play.

Open the official Jeetwin website and go to the Promotions section. There you will find a list of bonuses and you can check the terms and conditions.

Yes. Every new Jeetwin member will get a 100% first deposit bonus.

To take advantage of a Jeetwin bonus offer, log in to your account and go to the “Promotion” section. Next, select the offer you want by clicking on it and selecting the “Join Promotion” option. You can now enter the amount and activate the promotion.

Yes, every bonus has its terms and conditions, including wagering requirements. Only if you meet the wagering requirements will you be able to withdraw any money you have earned from your bonus.

Yes. To reward our active members, we have created a special loyalty program called Jeet Privilege.

Each of our players is entitled to participate in Jeet Privilege as soon as they create an account on our platform and make a deposit into their account.

By playing games on our Jeetwin platform and meeting the wagering requirements, you will earn loyalty points which you can redeem for bets in games or cash.

Yes. In addition to casino games, you can also bet on sports on our platform.

Yes. Jeetwin has a separate section dedicated to the sport where you can find current events.

Yes. The company operates under a Curacao Gaming License and therefore the services of the online platform are legal.

Yes. Jeetwin is a fair gaming company and also guarantees the privacy of all its customers. What’s more, all of the player’s actions on the platform as well as their data are highly secure with SSL encryption.

All information regarding the collection, storage, and use of user data can be found in this Privacy Policy, which can be viewed at any time on our platform.